حجوزات الأفراد
Fill The Form
Any complaint, whether made through the app, in writing, or verbally, is immediately referred to our Support agent and recorded into the system either automatically or manually.
Once we receive your feedback, our support team will review it carefully and aim to respond within 48 hours. Urgent matters are handled immediately.
If we need any additional details, a member of our team will reach out to you directly.
We will take the appropriate action in coordination with our drivers and management to address the matter properly.
When needed, we will keep you informed about the outcome.
Once everything is resolved, the feedback ticket will be closed in our system.
Your feedback matters. Report any concerns
on our portal for immediate attention.
Fill in The Form
Customer Service Process
Contact the support agent
on 1213
Leave your feedback through ALLO
Taxi’s mobile application
Send an email to
comments@allotaxi.com